I’ve been blogging about problems with the new federal student loan servicing system for months. Consolidations are being messed up. Borrowers are being kicked off of IBR. Students who are still in school are being told that they have entered repayment. Public Service borrowers are seeing their loans change hands yet again.
Well, finally the news media is reporting on these problems. Obviously negative publicity isn’t a complete solution here, but it is absolutely key in bringing these issues to light and pressuring the Dept. of Education to clean up its act. Thank you to everyone who has contributed their stories to me, to the National Consumer Law Center, or to the news media. Here are some links to news articles on these issues. Please share!
Chronicle of Higher Education (and yours truly is quoted in this one!)